If you bought a KOLD or got one as a gift, keep reading!
First of all, you bought your KOLD from Keurig directly or registered it with the company afterward, you should be hearing from Keurig soon. But if you want to get a jump on the process, anyone who purchased a KOLD can visitwww.DrinkmakerRefundProgram.com to submit a refund request.
If you gave someone a KOLD as a gift, the company suggests letting them know that they can submit a refund request as well. During the submission process, they will be asked if they received the drinkmaker as a gift, Keurig says on its refund site.
Make sure you have a legible photo of your KOLD drinkmaker’s serial number as well as proof of purchase. You’ll only be able to submit one refund per serial number.
Once a request has been accepted it will take an estimated two to three weeks for a refund check to be issued.
Make sure to mark your calendar before you put off this task for too long: Refund requests will be honored through Aug. 31, 2016, the company said.
Customers with questions can also call (855)721-4002.